Real Results That Drive Meaningful Health Engagement
Cix Health delivers measurable engagement that connects members, employers, health plans, TPAs, and brokers, transforming how health benefits are experienced and used.
Our platform is designed to create sustained interaction, not one-time touchpoints, helping organizations improve outcomes while bending the cost curve.
Engagement Performance That Outperforms Industry Norms
Cix Health consistently delivers best-in-class engagement compared to traditional health industry benchmarks.
55%+ 90-Day Retention vs industry average of 36%
70% Member Interaction Rate vs industry average of 17%
5+ Screens Per Session
Industry-Leading Email Engagement
90-DAY MEMBER RETENTION RATE
More than half of members remain active beyond 90 days, significantly exceeding typical industry retention rates. This reflects long-term relevance, trust, and sustained value, not short-term activation.
ONGOING INTERACTION RATE
Approximately 70% of members actively interact with the platform, compared to much lower engagement across standard health industry solutions. Members don’t just log in; they explore, return, and engage meaningfully.
These results highlight what happens when engagement is built around usability, personalization, and real member needs.
Depth of Engagement That Signals Real Adoption
Beyond surface-level metrics, Cix Health users demonstrate deep, intentional engagement:
Members routinely engage with five or more screens per session, indicating exploration across multiple features
Active usage continues to grow as members incorporate Cix Health into their daily health management routines
Engagement spans both web and mobile, supporting access wherever members prefer to engage
This level of interaction reflects a platform that members rely on, not one they forget after initial use.
Strong Engagement Starts With Effective Onboarding
Early engagement sets the foundation for long-term outcomes. Cix Health onboarding communications consistently outperform healthcare industry norms:
EMAIL OPEN RATES
significantly exceed standard healthcare averages (3x the industry average)
CLICK-THROUGH RATES
This strong early engagement helps members quickly understand their benefits, access resources, and begin using the platform with confidence.
demonstrate that members are not only opening messages, they’re taking action (9x the industry average)
Designed for Diverse Populations and Real-World Use
Cix Health supports a broad and diverse member population across age groups, devices, and engagement preferences:
Engagement spans multiple age ranges, from younger adults to older populations
Members engage across web, iOS, and Android, ensuring accessibility and flexibility
The platform supports individuals managing their own care as well as caregivers supporting others
This flexibility ensures Cix Health can scale across populations without sacrificing usability or experience.
What These Results Mean for Your Organization
Strong engagement translates directly into organizational value:
MORE EFFECTIVE BENEFITS UTILIZATION
When members engage consistently, they better understand and use their benefits, reducing confusion and increasing satisfaction.
IMPROVED HEALTH OUTCOMES
Sustained interaction supports preventive care, medication adherence, and proactive health management.
SMARTER COST CONTAINMENT
By closing care gaps earlier and encouraging appropriate utilization, Cix Health helps organizations manage costs while supporting healthier populations.
Built for Sustainable Engagement
Cix Health is designed to support the whole member journey, combining technology, personalization, and human-centered design to create engagement that lasts.
Ready to see how Cix Health turns engagement into measurable results?